As we enter 2015 I thought it would be a good time to share some of my predictions for the next few years. I will ignore the firm favorites which have been on the list for the last decade like Single View of the Customer, Cloud Computing, Automation, Digitisation and more recently 3D printing and focus on a few of the outliers.
UI Improvements – Due to fragmentation of operating systems and ever changing form factors, enterprises will need to ensure more focus is given to User Experience and form factor testing as incompatibility issues are becoming more obvious to users with non-standard (Desktop/laptop/IE) environments and customers will opt for products and suppliers that fit into their way of working not just satisfy the enterprise form factor only.
Self-service discovery and visualization tools will become mainstream – New Data Discovery and Visualisation Tools will emerge to assist Business users use data in their daily decisions. Data is now a kind of Capital and has value like money. It’s as necessary for creating new products, services, and ways of working as financial capital. These new technologies will combine consumer-grade user experience with sophisticated algorithmic classification, analysis, and enrichment under the hood. The result for business users will be easy exploration on big data, like knowing where the oil is before digging the well.
Data Encryption – With the rise of cybercrime (Sony is a good recent example) and the public perception of governmental snooping, over the next few years there will be an increase in data encryption services to prevent loss if data falls into the wrong hands. Digital Home – Advances will continue in the Digital Home ecosystem, in the UK a number of energy providers are offering free thermostats from Hive or Nest to encourage the early adopters, however this will then drive connected smoke detectors, lighting and Security systems.
Health and Fitness Tech – The popularity of this will increase, especially due to the aspirations for a longer life by the developed economies. It is predicted that by 2017 the costs for diabetic care will be reduced by 10% through the use of smartphones and by 2020 widespread adoption of health monitoring technology could increase the developed world life expectancy by 0.5 years.
One trend you can see emerging in some of these predictions is that Innovation is becoming a way to retain customers. British Gas and Npower in the UK are both offering Free Digital Thermostats (Hive and Nest) if you sign up to stay for a number of years, could similar promotions emerge with Health and Fitness Technology for Life or Health Policies or Security Systems for Home Insurance Policies?